FAQ

Paste a link, choose your settings — get viral clips, 100% ready to post. No editing required.

No — you need a subscription to use Snazo. The cheapest one is $9.99/mo on yearly billing, a great choice if you want to try it.

Yes. We work hard to make every clip 100% unique, so no shadowban or any kind of reach penalty for you.

In 90% of cases it's in your Spam or Promotions folder. If not, try again in a few minutes. Still nothing? Sign in with Google instead. If that doesn't help either, write to support@snazo.app — we'll sort it out for you.

Basic is $19.99/mo, Pro is $29.99/mo and Ultra is $59.99/mo. Pay yearly and you save 50%: $9.99, $14.99 and $29.99 per month.

Monthly, on the date you activated your paid plan. Subscribe on September 5 and your credits refresh on October 5, then November 5, and so on. Unused credits carry over — you can save up to one extra month's worth on top of your plan.

Two ways:

1. Upgrade your plan. You get more credits, and the money you've already paid counts towards the new price — so you pay less and get a cheaper price per credit.
2. Stay on your plan and top up with a one-time purchase. Great if you just need 100 credits and that's it.

Both are simple, and we show a detailed calculation before you confirm — so check it out and compare.

Go to Profile → Manage subscription and pick a plan. Here's how it works:

• Upgrade takes effect instantly. You only pay the price difference for the rest of your current cycle, and the extra credits for that stretch are added to your balance right away. Your billing date stays the same, and from the next cycle you get the full allowance of the new plan.
• Downgrade is scheduled for the end of your current billing period. Until then you keep your current plan and all your credits. On the switch date your balance is trimmed to the limit of the new plan if it's above it — so use them before the switch. Changed your mind? You can cancel a scheduled downgrade any time before it happens.
• Monthly → yearly starts a fresh year today: you get a full month of credits immediately, then your regular monthly allowance for the next 12 months.

We show the exact price and credit math before you confirm any change.

Go to Profile → Manage subscription and follow the steps. You'll be redirected to Stripe, where you can cancel. You keep full access until the end of your billing period.

We don't provide refunds once you've spent credits. If there's a technical or billing error, or any other situation where you believe you're eligible for a refund, send your request to support@snazo.app — we'll review it and, if it applies, refund you fast.

The only way is to get a refund for the yearly plan and then subscribe to monthly.

If you catch it early and haven't spent credits (or spent very few), send a refund request to support@snazo.app — we'll refund you 100% right away, and you can sign up for monthly. If you've already spent a lot of credits, unfortunately we can't refund or switch the plan.

We email it to you right after every purchase. Check your inbox (and Spam, just in case).

Go to Profile → Manage subscription and follow instructions. At the end of the flow you'll be redirected to the Stripe portal, where you can edit your billing details. Important: the new details apply starting from your next invoice.

Yes. It's in closed beta for early adopters only. Want to join? Email hello@snazo.app and mention "API" in the subject.

Yes. We're hiring young UGC creators to promote Snazo and we pay well. Want in? Send your CV to hello@snazo.app.

Send a deletion request to support@snazo.app.

Email us at support@snazo.app.